Privacy Policy

Last updated: August 16, 2026

Alpha Glow Girl publishes beauty education and may operate an online store for customers in Pakistan. This policy explains what information we collect, why we use it, when we share it, and the choices available to you.

Information we collect

When you browse the website, our hosting, security, and analytics services may process technical information such as your IP address, browser type, device type, referring page, pages visited, and approximate location. Essential cookies may be used to keep the site secure, remember a shopping cart, and maintain a checkout session.

If you place a cash-on-delivery order, we collect the recipient name, Pakistan mobile number, delivery address, city, province or region, optional email address, optional landmark, order notes, products ordered, quantities, prices, and order status. We do not ask for card details, Easypaisa PINs, one-time passwords, or mobile-wallet login credentials.

How we use information

We use information to operate and secure the website, maintain your cart, validate and confirm orders, arrange delivery, respond to customer-support or correction requests, detect abuse, keep business and tax records where required, and understand how our content performs. We do not sell customer information.

When information may be shared

Order information may be shared only as reasonably necessary with our product fulfilment partner, courier or logistics provider, hosting provider, email provider, analytics provider, fraud-prevention services, and professional advisers. Delivery partners may receive the recipient name, phone number, address, order value, and parcel details needed to complete a cash-on-delivery shipment. We may also disclose information where required by applicable law or a valid legal process.

Supplier fulfilment

Some products may be fulfilled through a third-party supplier such as HHC. When supplier fulfilment is used, the minimum delivery and order information required to process the shipment may be provided to that supplier. Alpha Glow Girl remains the customer-facing contact for orders placed on this website unless the order page states otherwise.

Cookies and analytics

Essential cookies support security, carts, and checkout. Analytics tools may use cookies or similar technologies to measure visits and page performance. You can restrict non-essential cookies through your browser or privacy controls, although blocking essential cookies may prevent the cart or checkout from working correctly.

Data storage and retention

We retain order records only for as long as reasonably needed to fulfil the order, handle returns or disputes, maintain security, and meet accounting or legal obligations. Retention periods may vary by record type. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and requests

You may ask us to access, correct, or delete personal information that we control, subject to identity verification and any records we must retain for legal, accounting, fraud-prevention, or dispute purposes. You may also ask a question about how an order was handled.

Children's privacy

This website and store are not intended for children to place orders independently. A parent or legal guardian should place any order for a minor.

Affiliate and external links

Some editorial pages may contain affiliate or external links. External websites have their own privacy practices, and this policy does not control how those sites collect or use information.

Contact us

For a privacy request, email support@alphaglowgirl.com and include enough information for us to locate the relevant order or message. Never email a payment PIN, one-time password, or account password.